In this episode, we sit down with Tammy Klotz, cybersecurity and IT executive and author of Leading with Empathy and Grace, as she explores the critical role of intentional empathy in leadership. Tammy unpacks the misconception that empathy and accountability are opposites, arguing they are essential partners for building trust within teams. She discusses the impact of technology on our ability to be present, the importance of transparency during organizational challenges, and the pitfalls of viewing empathy as a “soft skill” in cybersecurity. Tammy also addresses how leaders can be more intentional in their interactions, foster stronger human connections despite remote and hybrid work environments, and why self-care is foundational for personal and professional success.

Tammy Klotz is a vibrant and accomplished executive and best-selling author with over three decades of diverse experience in the manufacturing industry, specializing in cybersecurity and transformational leadership. She offers keen expertise in navigating mergers, acquisitions, and divestitures within both publicly-traded and privately-held companies and is seasoned in security, risk, and compliance leadership. Tammy brings a dynamic and positive approach to problem solving, excelling in simplifying intricate IT and cybersecurity concepts and facilitating pragmatic, non-technical dialogues that resonate with business executives. She is recognized as a strong, knowledgeable, thoughtful security executive who excels in public speaking and thought leadership, striving to empower others through knowledge sharing.