Tech giant, Microsoft, is heavily focused on building long-term trust with customers and re-establishing how cybersecurity leaders engage with the company. Mick Dunne, Chief Security Adviser for Asia Pacific at Microsoft, shared insights into the newly established Customer Security Officer (CSO) team, a strategic initiative. Dunne, who transitioned from a Chief Information Security Officer (CISO) role to his position at Microsoft, saw the move as an opportunity to leverage his expertise in a new way. Rather than being sales-driven, the CSO team is focused on understanding customer challenges and providing strategic security guidance. “Microsoft recognises that where we have people like me in place, ...