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Deep Dive Articles

Rethinking the Office Phone: Why Cloud PBX Is the Future for SMBs

Rethinking the Office Phone: Why Cloud PBX Is the Future for SMBs

Overview For many small to medium-sized enterprises (SMBs), the office phone system can be treated as a set-and-forget utility. Yet business needs have changed, particularly with the advent of hybrid work and rising customer service expectations, and traditional phone setups are starting to show their age.  Cloud-based PBX (Private Branch Exchange) ...
The Scattered Spider, Airline Attacks and How to Be Breach Ready!

The Scattered Spider, Airline Attacks and How to Be Breach Ready!

Introduction On July 2, 2025, Qantas, Australia's flagship airline, disclosed a cyberattack that compromised the personal information of up to six million customers, first detected on June 30, 2025. Touted as one of the most significant data breaches in Australia's recent history, the attack is suspected to be the work of the notorious Scattered ...
Enough With the Optics: IT Is Time for Cyber Accountability, Not Publicity Stunts

Enough With the Optics: IT Is Time for Cyber Accountability, Not Publicity Stunts

Summary Following the recent Qantas data breach, which once again exposes our national cybersecurity vulnerabilities, we are met with press releases and performative outrage from prominent government officials. The breach reveals a fundamental issue that no amount of media statements or vague reassurances can hide. Despite the hype surrounding the ...
Why Does Recovery Take so Long? But IT Doesn’t Have To

Why Does Recovery Take so Long? But IT Doesn’t Have To

Recently, Commvault released the State of Data Readiness Report, which surveyed more than 400 leaders from across Australia and New Zealand. Executives believe their companies must recover within 24-48 hours. IT and security teams estimate five to seven days if they are to be realistic. The actual global average is about 24 days offline. I sat down ...
NBN or Mobile broadband? How to Choose the Right Business Internet Setup

NBN or Mobile broadband? How to Choose the Right Business Internet Setup

Introduction Setting up internet for your business is not a one size fits all exercise. Whether you're running a solo consultancy, managing a busy retail outlet, or coordinating a remote team, choosing between NBN and mobile broadband can significantly impact your daily operations. With digital connectivity now critical for everything from cloud ...
Alleged Russian Hackers Target Norwegian DAM

Alleged Russian Hackers Target Norwegian DAM

Why this cyber attack on a Norwegian dam should have you paying attention
How Consumer Data Rights Are Changing the Way Australian Businesses Operate

How Consumer Data Rights Are Changing the Way Australian Businesses Operate

Introduction Consumer data rights reforms in Australia are reshaping how enterprises handle personal information by introducing operational, legal, and technical responsibilities that apply across every part of the business. That includes how data is collected, how it is stored, and how it moves between internal teams and external systems. John ...
The Rising Role of Citizen Automators in Business Innovation

The Rising Role of Citizen Automators in Business Innovation

Australia is facing a deepening shortage of technology skills in the coming years, putting pressure on businesses that need developers and other ICT professionals to innovate successfully. But new tools are enabling the rise of citizen developers to fill these tech gaps, here’s how.
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In the News

Bitdefender Launches Powerful Email Security Solution for Businesses and MSPs

Bitdefender Launches Powerful Email Security Solution for Businesses and MSPs

Unified Email and Endpoint Security Detects and Stops Phishing, BEC, Ransomware, and Other Evolving Threats Across the Full Email Attack Chain
ESET Launches eCrime Reports to Give Security Teams a Strategic Edge Against Modern Cybercriminal Groups

ESET Launches eCrime Reports to Give Security Teams a Strategic Edge Against Modern Cybercriminal Groups

ESET’s standalone eCrime reports provide security teams with curated, high‑quality insights into incidents, including key lessons, IoCs, hunting rules, and guidance to strengthen resilience | ESET Threat Intelligence eCrime Reports deliver a clear, operational view into real-world intrusions and uncover hidden clusters of activity, including TTPs and ...
Cloudflare Partners With Wiz to Secure the Global AI Attack Surface, Eliminating Blind Spots Caused by Shadow AI

Cloudflare Partners With Wiz to Secure the Global AI Attack Surface, Eliminating Blind Spots Caused by Shadow AI

New integration gives organisations a clear path from identifying AI risks to stopping attacks in real-time 
Tenable Expands Exposure Management With Instant OT Discovery to Secure Cyber-Physical Systems

Tenable Expands Exposure Management With Instant OT Discovery to Secure Cyber-Physical Systems

New asset discovery engine significantly accelerates AI-powered exposure management maturity
AI Emerges as the Key to Scaling MSP Operations as Growth Gets Harder

AI Emerges as the Key to Scaling MSP Operations as Growth Gets Harder

Kaseya’s 2026 State of the MSP Report finds 48% of MSPs rank AI as the number one client need, while shrinking deals and a widening talent gap make AI-driven efficiency essential to protecting margins.
Claroty Bridges Gap Between Asset Visibility and Actionable Risk Reduction With Industry-First Visibility Orchestration Capabilities

Claroty Bridges Gap Between Asset Visibility and Actionable Risk Reduction With Industry-First Visibility Orchestration Capabilities

Claroty xDome’s New Visibility Orchestration Transforms Incomplete Asset Data into Prioritised Security Actions for Complex Cyber-Physical Systems Environments
WatchGuard and Halo Announce Partnership to Deliver MSP Automation From Alert to Invoice

WatchGuard and Halo Announce Partnership to Deliver MSP Automation From Alert to Invoice

Integration embeds WatchGuard security operations inside HaloPSA, streamlining ticketing, provisioning, and billing workflows for MSPs 
Kyndryl Introduces Sovereignty Readiness Assessment and Solutioning to Support Business Continuity

Kyndryl Introduces Sovereignty Readiness Assessment and Solutioning to Support Business Continuity

New sovereignty services help organisations identify dependencies, risks and options to support continuity across complex IT environments
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