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Deep Dive Articles

Five Telecom Habits of Smart Small Businesses

Five Telecom Habits of Smart Small Businesses

Introduction Small businesses often grow quickly, but if their telecommunications setup doesn’t support this growth, productivity and service can suffer. With a few strategic habits, SMEs can avoid tech growing pains. Here are the top telecom habits that the savviest Australian small businesses adopt early on. Consolidate Where IT Makes Sense It’s ...
Tool Sprawl a Silent Sabotage?

Tool Sprawl a Silent Sabotage?

Sunny Rao, SVP Asia Pacific at JFrog recently cites how Australia and New Zealand tech leaders are confronting their own ‘broken’ software supply chains. Ask an enterprise security leader what really keeps them up at night, and the answer is rarely that easy, unfortunately. For Rao, the narrative isn’t one of failure, but the evolution. “We are ...
Rethinking the Office Phone: Why Cloud PBX Is the Future for SMBs

Rethinking the Office Phone: Why Cloud PBX Is the Future for SMBs

Overview For many small to medium-sized enterprises (SMBs), the office phone system can be treated as a set-and-forget utility. Yet business needs have changed, particularly with the advent of hybrid work and rising customer service expectations, and traditional phone setups are starting to show their age.  Cloud-based PBX (Private Branch Exchange) ...
The Scattered Spider, Airline Attacks and How to Be Breach Ready!

The Scattered Spider, Airline Attacks and How to Be Breach Ready!

Introduction On July 2, 2025, Qantas, Australia's flagship airline, disclosed a cyberattack that compromised the personal information of up to six million customers, first detected on June 30, 2025. Touted as one of the most significant data breaches in Australia's recent history, the attack is suspected to be the work of the notorious Scattered ...
Enough With the Optics: IT Is Time for Cyber Accountability, Not Publicity Stunts

Enough With the Optics: IT Is Time for Cyber Accountability, Not Publicity Stunts

Summary Following the recent Qantas data breach, which once again exposes our national cybersecurity vulnerabilities, we are met with press releases and performative outrage from prominent government officials. The breach reveals a fundamental issue that no amount of media statements or vague reassurances can hide. Despite the hype surrounding the ...
Why Does Recovery Take so Long? But IT Doesn’t Have To

Why Does Recovery Take so Long? But IT Doesn’t Have To

Recently, Commvault released the State of Data Readiness Report, which surveyed more than 400 leaders from across Australia and New Zealand. Executives believe their companies must recover within 24-48 hours. IT and security teams estimate five to seven days if they are to be realistic. The actual global average is about 24 days offline. I sat down ...
NBN or Mobile broadband? How to Choose the Right Business Internet Setup

NBN or Mobile broadband? How to Choose the Right Business Internet Setup

Introduction Setting up internet for your business is not a one size fits all exercise. Whether you're running a solo consultancy, managing a busy retail outlet, or coordinating a remote team, choosing between NBN and mobile broadband can significantly impact your daily operations. With digital connectivity now critical for everything from cloud ...
Alleged Russian Hackers Target Norwegian DAM

Alleged Russian Hackers Target Norwegian DAM

Why this cyber attack on a Norwegian dam should have you paying attention
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In the News

BeyondTrust’s 13th Annual Microsoft Vulnerabilities Report Reveals Drop in Total Volume, but Surge in Critical Risk

BeyondTrust’s 13th Annual Microsoft Vulnerabilities Report Reveals Drop in Total Volume, but Surge in Critical Risk

Critical vulnerabilities doubled year-over-year, signalling rising risk severity as AI-driven discovery and expanding attack surfaces reshape the Microsoft security landscape | Elevation of Privilege vulnerabilities accounted for 40% of all flaws, continuing to dominate threat actor pathways and reinforcing identity as the primary attack vector | Azure ...
Companies Rushing to Scale AI Are Running Into Operational Limits, DataDog Report Finds

Companies Rushing to Scale AI Are Running Into Operational Limits, DataDog Report Finds

Nearly 1 in 20 AI requests fail in production as capacity limits become the primary bottleneck to scaling AI reliably
Elastic Delivers First Embedded AI Experiences for Observability and Security Inside Third-Party AI Tools

Elastic Delivers First Embedded AI Experiences for Observability and Security Inside Third-Party AI Tools

MCP Apps bring Elastic’s security and observability workflows into third-party AI tools, enabling teams to act on data directly where they work, with additional capabilities for search and data exploration
Snowflake Expands Snowflake Intelligence and Cortex Code to Power the Control Plane for the Agentic Enterprise

Snowflake Expands Snowflake Intelligence and Cortex Code to Power the Control Plane for the Agentic Enterprise

Snowflake Intelligence transforms how business users turn insights into action through a personalised, context-aware AI agent grounded in enterprise data, while Cortex Code enables builders to move faster from code to production with AI-powered development across systems, tools, or environments
DroneShield Quarterly Activities/Appendix 4c Cash Flow Report

DroneShield Quarterly Activities/Appendix 4c Cash Flow Report

DroneShield Limited (ASX:DRO) has released its business update and Appendix 4C for the three-month period ended 31 March 2026 (1Q2026). The Company started 2026 with strong momentum, delivering the highest ever customer cash receipts in a quarter and the second‑highest revenue in a quarter. These results continue the positive trajectory from 2025, ...
Entrust Expands Identity Verification to Support Australia’s AML/CTF Reforms

Entrust Expands Identity Verification to Support Australia’s AML/CTF Reforms

Australia’s evolving Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) framework is reshaping how organisations approach identity verification. With Tranche 2 reforms set to extend compliance obligations across new industries, businesses are under increasing pressure to strengthen customer due diligence processes while maintaining ...
CrowdStrike Accelerates SMB Cybersecurity Transformation Across JAPAC With Expanded Distributor-Led Services

CrowdStrike Accelerates SMB Cybersecurity Transformation Across JAPAC With Expanded Distributor-Led Services

Expanded go-to-market empowers distributors to recruit and onboard MSSPs, increasing SMBs access and adoption of the Falcon platform
Research Reveals “Trust Gap” Threatening Agentic AI Adoption: 66% of Organisations Say Real-Time Data Is Non-Negotiable

Research Reveals “Trust Gap” Threatening Agentic AI Adoption: 66% of Organisations Say Real-Time Data Is Non-Negotiable

New Global Study of 850 Executives Also Finds That Fragmented Data Sources and Lack of Governance Are Stalling the Shift from AI Insights to AI Action
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