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Security Awareness

Security Awareness involves educating individuals within an organisation about potential cyber threats, safe online practices, and the importance of maintaining a security-conscious mindset. Security Awareness programs aim to empower employees to recognise and mitigate cybersecurity risks, reducing the likelihood of falling victim to social engineering attacks such as phishing or malware. Effective security awareness efforts encompass regular training sessions, simulated phishing exercises, and the dissemination of relevant information to foster a culture of cybersecurity vigilance.

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Why Taking A Customer-Centric Approach To Cybersecurity Incident Response Is Critical To Maintain Customer Trust

Why Taking A Customer-Centric Approach To Cybersecurity Incident Response Is Critical To Maintain Customer Trust

Introduction Cybersecurity is no longer just an IT issue; it directly impacts customer trust and loyalty. Customers expect their data to be secure and any breach can lead to a significant loss of customer confidence that impacts a company’s reputation and profitability. The increasing importance of regulatory compliance and legal obligations (1) mean that governments and regulatory bodies worldwide are implementing stricter data protection laws, such as the General Data Protection Regulation (GDPR) in the European Union (EU) and the Privacy Act in Australia. These regulations require companies to adopt specific cybersecurity measures and to report data breaches promptly to maintain compliance. More Than ...

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