How SecOps Can Leverage AI And Automation For Faster, Smarter Incident Management
Posted: Friday, Nov 22

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How SecOps Can Leverage AI And Automation For Faster, Smarter Incident Management

Managing modern cyber threats is becoming tougher for security operations (SecOps) teams. Attack surfaces are expanding, and threats are becoming more sophisticated. Fortunately, artificial intelligence (AI) and automation provide the speed, precision, and efficiency that manual methods can no longer match. 

Cornelius Mare, chief information security officer, Fortinet, said, “AI-powered systems play a critical role in cybersecurity operations (SecOps) by enhancing threat detection, response, and overall security management and maturity through automation and advanced analytics.
“AI-powered systems do more than just flag alerts; they automate repetitive tasks like identifying false positives and triaging alerts. This lets SecOps professionals focus on high-priority incidents instead of getting bogged down by noise. Detecting, investigating, and remediating issues in hours rather than weeks dramatically reduces damage from cyberattacks.”  

Here are some ways SecOps teams can simplify security operations and accelerate incident remediation: 

  1. Close the skills gap with automation 

The cybersecurity skills shortage is an ongoing problem, with most teams operating with fewer resources than they need. Integrating automation into security platforms can reduce response times by executing predefined playbooks for tasks such as log analysis and incident escalation. Advanced machine learning (ML) tools are also becoming more refined. For SecOps teams, ML algorithms can rapidly analyse network traffic and detect anomalies to identify potential threats before they escalate.  

In addition to faster threat detection, AI-driven solutions offer scalability to help organisations handle increased workloads without needing to expand their teams. Automation also plays a key role in training and upskilling staff to deliver real-time insights and actionable recommendations that help security professionals sharpen their skills.  Automation empowers organisations to effectively manage growing threats while bridging the skills gap by streamlining repetitive tasks, scaling security operations, and enhancing employee capabilities 

2. Speed up threat detection with AI 

The role AI can play in threat triage is a major breakthrough, significantly reducing time spent. Instead of bombarding teams with endless alerts, AI systems can now prioritise incidents based on severity and context. These systems learn from past incidents for more precise threat detection that evolves alongside the threat landscape. AI systems can also process and analyse vast amounts of data in real time, identifying patterns and anomalies that might indicate a security threat. 

AI enhances the ability to quickly identify and mitigate new vulnerabilities, reducing the time between disclosure and potential weaponisation, which is often within days. For example, AI can now correlate data from different sources, such as endpoints, network traffic, and cloud services, to detect complex, multi-vector attacks. Additionally, AI reduces false positives by establishing baselines of normal network behaviour to help teams focus on genuine threats and minimise unnecessary distractions. 

3. Simplify tools by consolidating vendors  

Security tools can become overwhelming quickly when they’re scattered across multiple platforms. The more tools used, the more complex and time-consuming security becomes. Many organisations are consolidating vendors into a unified platform to simplify operations and improve efficiency. 

Cornelius Mare said, “With fewer tools to integrate, teams get a clearer view of what’s happening and can respond to incidents much faster. A unified platform really cuts down on the headaches of managing siloed data and multiple consoles, letting SecOps teams focus on what really matters: mitigating threats. Additionally, with extended detection and response (XDR) built in, everything works together smoothly, improving how organisations detect, contain, and remediate threats.” 

Consolidating tools into a unified platform also improves an organisations security posture, while reducing overall costs.  With AI capabilities integrated into these platforms, organisations gain comprehensive visibility and streamlined operations, leading to stronger overall protection. Organisations can also lower the expenses associated with maintaining and training for multiple security products by reducing the number of vendors and integrating AI-driven solutions. 

4. Use real-time intelligence for quicker responses  

AI-driven systems are not just improving incident response; they’re also providing real-time threat intelligence. Continuous updates to threat intelligence feeds mean organisations can stay ahead of new and emerging threats, like zero-day vulnerabilities or advanced persistent threats (APTs). Real-time outbreak alerts, published within hours of a breaking attack, let security teams act faster and more effectively. This capability, integrated into security orchestration tools, lets SecOps teams address threats as they emerge. 

Behavioural analytics also plays a large role. By tracking and learning normal user behaviour, AI systems can flag suspicious deviations, whether it’s an insider threat or an attacker using legitimate credentials. This added layer of insight delivers a more accurate and timely response to threats that may otherwise slip through the cracks. 

5. Automate incident response to save time 

Security orchestration and automated incident response systems streamline entire security workflows from detection to remediation so that responses are consistent and timely. For example, once a threat is detected, an AI-powered orchestration platform can automatically isolate affected systems, block malicious IP addresses, or deploy patches, all without human intervention. 

Cornelius Mare said, “Integrating AI and automation into security operations isn’t just an option anymore. Without it, organisations are already falling behind. These technologies help SecOps teams handle the growing flood of alerts, bridge the skills gap, and speed up incident response times. Automated systems can reduce the time it takes to detect and respond to critical alerts to under 15 minutes, vastly improving the organisation’s resilience to cyberattacks. In the end, they make security operations smoother and get incidents resolved faster.” 

Cornelius Mare
Corne Mare is the Chief Information Security Officer (CISO) at Fortinet. With more than 20 years of experience in cybersecurity and cyber-resilient solutions, Corne drives new advanced technologies within the Fortinet business. Before working in two separate roles at Fortinet, Corne was working in application and data security with the global solutions architecture team at Imperva. Corne’s current role provides strategy and leadership for executives. He works closely with Fortinet customers to assess and reduce their business risk. Corne focuses on compliance and regulation as well as cloud environments to ensure organisations are equipped while also safeguarding their data and applications.
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