Why Breaking Down Identity Silos Has Become An Imperative For Business
Posted: Monday, Nov 18

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Why Breaking Down Identity Silos Has Become An Imperative For Business

Many businesses today rely on hybrid IT environments that integrate a complex array of applications, datacentres, and cloud services. While these diverse ecosystems offer flexibility, they also present a critical challenge: identity silos.

Fragmented identity and access management (IAM) creates security vulnerabilities, reduces efficiency, and raises operational costs. To mitigate these risks, organisations need a unified IAM strategy to streamline access and control, improving security and overall productivity.

The Rise of Identity Silos In Hybrid Environments

The implications of this trend are serious: Identity silos reduce visibility, increase unauthorised access, and introduce security vulnerabilities. As organisations adopt increasingly complex infrastructures, a unified IAM solution is essential to centralise identity and access management across systems and applications.

Identity silos can often result from mergers and acquisitions, where companies combine disparate systems, each with unique user licenses and access protocols. Different departments may also adopt new applications or platforms without consulting IT, creating gaps in access control. Meanwhile legacy systems pose another challenge, as their outdated infrastructure often canโ€™t integrate with modern IAM solutions.

The end result is that employees across departments may use various platforms with inconsistent standards for access rights or user permissions. Decentralised identities open the door to miscommunication and inefficiencies, highlighting the need for a clear IAM strategy.

The Associated Risks

Identity silos do not only complicate operations but also carry significant business implications. When IAM systems are fragmented, organisations face a range of risks:

  1. Resource wastage: Without a centralised IAM system, user licenses can go unmanaged. If access rights arenโ€™t removed promptly when employees leave, former user accounts remain active, wasting resources and increasing security risks.
  2. Limited data visibility: Inconsistent IAM systems mean that different parts of an organisation may lack insight into each otherโ€™s data. This issue is particularly prevalent in organisations that have only partially migrated to cloud environments. Without a clear view of who has access to what, IT teams struggle to enforce data access policies effectively.
  3. High operational costs: Managing fragmented IAM systems often requires specialised personnel, which increases costs. For instance, if the marketing team needs access to certain sales data, a decentralised IAM system requires complex, time-consuming approval processes, slowing productivity and increasing administrative overheads.
  4. Increased security vulnerabilities: Decentralised IAM complicates breach detection and recovery, delaying responses to security threats. If a breach occurs, identifying the entry point across multiple systems is difficult and time consuming.

A Strategic Approach to Removing Identity Silos

An effective IAM roadmap is essential for eliminating identity silos. This roadmap should begin with a comprehensive IAM assessment, creating a baseline to address access management challenges. Key steps in this process include:

  • Network audits and IAM assessments: Regular audits help identify where identity silos exist and uncover the reasons behind their formation. Employee interviews can also provide insights into unauthorised applications in use.
  • Root cause analysis: Understanding how organisational technology choices contribute to fragmented identities is essential. Many companies find that legacy systems are the main cause of their identity silos.
  • Implementing a unified IAM policy: A central IAM policy that promotes compliance and user education can unify access management practices across departments. Training employees on secure access protocols reduces the likelihood of unauthorised or inconsistent access.
  • Change management: An IAM strategy must include effective change management, with steps like data inventory checks, secure data transfer processes, and periodic access reviews. This structured approach protects digital assets as organisations transition to a unified IAM system.

Tools To Mitigate Identity Silos

Certain technologies can remove identity silos by simplifying the IAM landscape. Solutions such as identity federation and single sign-on (SSO) allow employees to access multiple systems through a single login credential, promoting a more streamlined IAM structure.

Identity federation links identities across different systems, allowing seamless access across various applications. This setup minimises identity duplication and strengthens security.

At the same time, single sign-on (SSO) reduces the number of login credentials employees must manage, decreasing the risk of password fatigue and unauthorised access. With SSO, employees access all necessary systems using a single username and password.

Automation also plays a crucial role in streamlining IAM processes, with AI-driven threat protection offering real-time monitoring of login requests. Automated IAM solutions reduce error risks and improve security by blocking suspicious activity and promptly responding to threats.

Achieving A Unified and Secure IAM Framework

In an increasingly complex IT environment, a unified IAM solution is essential for reducing security vulnerabilities and optimising resource allocation. A comprehensive IAM platform centralises identity management across on-premises, cloud, and hybrid environments, creating a secure and agile organisation.

By integrating advanced IAM practices such as SSO, identity federation, and automation, organisations can eliminate identity silos, simplify access management, and improve data visibility.

As cyber threats evolve, a unified IAM framework is critical for maintaining security, streamlining operations, and staying competitive in the digital business landscape.

Ashley Diffey
Ashley Diffey is Vice President Australia and New Zealand for Ping Identity, a leading provider of seamless and secure digital experiences. Based in Melbourne, he is responsible for accelerating sales and bolstering customer support and services to continue driving the increasing demand for Ping Identityโ€™s solutions in the region. Ashley originally joined Ping in late 2018 and has more than 20 years of sales and channel leadership experience. He previously worked at Venn Solutions as General Manager for Victoria. While there, he established the companyโ€™s Victorian branch based in Melbourne and expanded its portfolio of customers. He also worked at F5 Networks, where he managed the companyโ€™s partner relationship with Telstra and oversaw the organisationโ€™s southern regional channel. Prior, he was Director for Channel Sales Australia and New Zealand at Commvault.
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