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Security Operations

Security Operations encompasses the processes, technologies, and personnel responsible for monitoring and responding to security incidents. Security Operations Centres (SOCs) play a central role in this domain, leveraging advanced tools and methodologies to detect, analyse, and mitigate potential cyber threats in real-time. Security Operations involves continuous monitoring of networks, systems, and applications, as well as incident response activities to address and neutralise security incidents promptly.

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The Scattered Spider, Airline Attacks and How to Be Breach Ready!

The Scattered Spider, Airline Attacks and How to Be Breach Ready!

Introduction On July 2, 2025, Qantas, Australia's flagship airline, disclosed a cyberattack that compromised the personal information of up to six million customers, first detected on June 30, 2025. Touted as one of the most significant data breaches in Australia's recent history, the attack is suspected to be the work of the notorious Scattered Spider cybercriminal group. According to the information currently available, the hackers targeted a third-party customer service platform used by Qantas's contact centre - specifically, a Manila-based call centre that handles reservations. Qantas confirmed that critical information such as credit card details, financial data, passport details, and frequent ...
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