Too often, having strong data processes can be seen as a ‘nice to have’. In our day-to-day work, it can feel like the job is done when the file is neatly labelled and saved in the right project folder. And yet, getting Information Management (IM) right is so much more than that. We’re now living in a world where holding onto too much data could get you into hot water in the event of a breach, at the same time, not keeping the right data can cause a major regulatory headache.