23 July, 2024 — Konica Minolta Australia has released its 2024 Australian IT trends: Driving digital transformation report, revealing valuable insights into the current trends, challenges, and opportunities in the Australian IT market. 

Konica Minolta Australia and CoreData surveyed 200 IT decision-makers across Australia in April 2024, capturing the strategic priorities and emerging technologies shaping the landscape. The report reveals the pace of digital transformation across Australian businesses, highlighting the increased adoption of technologies such as artificial intelligence (AI) and cloud solutions. It also uncovers a growing emphasis on data protection and information security as organisations strive to stay competitive, reflecting a global trend towards robust regulatory compliance and cybersecurity measures.

John Harding, general manager – managed services, Konica Minolta Australia, said, “The 2024 Konica Minolta ‘Australian IT trends: Driving digital transformation’ report provides critical insights that can help businesses align their IT strategies with their broader organisational goals. The report highlights the importance of futureproof technologies such as AI and cloud solutions, and demonstrates that engagement with managed services providers (MSPs) for IT consulting and strategy is essential for many organisations. MSPs are not just service providers; they are strategic partners that offer the expertise and resources necessary to manage complex IT projects.

“Companies can use these insights to benchmark their IT strategies and re-evaluate their investments to ensure they’re putting their money towards enhancing operational efficiency, profitability, and security. Investing in these areas will be crucial for maintaining a competitive edge as businesses continue to scale and evolve in a rapidly changing market landscape.”

The report also explores the evolving data management landscape and how it is shaping the decision-making processes and strategic priorities of IT leaders across various sectors. It highlights the significant role of IT services in supporting businesses to achieve their digital transformation goals.

Other key areas of focus for future IT investments that emerged in the findings include cloud computing, AI-driven applications, and information security. These insights emphasise the need for businesses to stay ahead of the curve by adopting advanced and reliable IT solutions that enhance operational efficiency, profitability, and risk mitigation.

Key findings:

• Improving operational efficiency is the top priority for 68 per cent of C-suite executives
• C-suite executives are focused on profitability (71 per cent) and risk mitigation (68 per cent)
• Microsoft 365 is the most widely used IT tool, with a 73 per cent adoption rate and 82 per cent satisfaction score
• Top priorities for investment include cloud solutions (60 per cent) and AI-driven applications (50 per cent)
• Almost half of respondents engage with MSPs for IT consulting and strategy (49 per cent), as well as IT support and helpdesk services (49 per cent).

John Harding said, “Konica Minolta is committed to partnering with organisations navigating these changes and implementing solutions that drive innovation and growth. The 2024 Australian IT trends: Driving digital transformation report provides actionable insights that can help businesses navigate the complexities of digital transformation, enhance their operational capabilities, and stay ahead in a rapidly evolving landscape.”

For more information, and to download the report, visit https://www.konicaminolta.com.au/promotions/it-report-2024

About Konica Minolta Australia

Konica Minolta Business Solutions Australia Pty Ltd is a market-leading provider of trusted technology solutions to help Australian organisations keep pace with the needs of the future workplace through innovation and investment technology solutions that leverage the technology of tomorrow, today.

From printing, scanning, and copying to information management, managed IT services, and business process management, Konica Minolta Australia’s award-winning products and solutions help customers to transform and move information faster.

Creating and working with equitable, socially responsible, and environmentally conscious organisations is an important part of the future workplace. Konica Minolta Australia actively promotes and innovates through diversity and inclusion, ethical supply chain, and climate change action strategies.

Konica Minolta Australia is proud to support the commitment to reconciliation between Aboriginal and Torres Strait Islander peoples and all other people in the community to help improve life outcomes and opportunities and to create a better future for society at large. As part of this, Konica Minolta Australia developed its Reconciliation Action Plan to publicly commit to reconciliation initiatives, and is a member of Supply Nation, the Australian leader in supplier diversity, to support First Nations businesses.

For more information visit: konicaminolta.com.au/home