January 22, 2025 – Blue Connections IT, a gold and platinum partner for the world’s largest technology vendors, has announced that it has achieved ISO/IEC 27001:2022 certification, the globally recognised standard for information security management systems (ISMS). This certification highlights the company’s dedication to implementing robust security practices that protect its clients, operations, and supply chain.

Blue Connections IT’s chief information officer (CIO) Cameron Crofts led a two-year effort involving every department to achieve ISO/IEC 27001:2022 certification. This milestone signifies the organisation’s commitment to embedding rigorous security standards throughout its operations, supports its vision to remain at the forefront of IT security, and forms part of a broader overhaul of its security processes.

Cameron Crofts, CIO, Blue Connections IT, said, “Achieving ISO/IEC 27001:2022 certification was never about just ticking a box. Blue Connections IT approached this process as an opportunity to formalise, test, and continuously improve security practices across the business. Earning this certification has reinforced Blue Connections IT’s ability to address the ever-evolving security landscape and support its clients with greater confidence, from centralising IT management to enhancing processes for exception handling.”

The certification process began in early 2022 and required the alignment of internal processes with the latest standard released in October that year. This decision ensured the certification would meet future needs and remain relevant as security threats continue to evolve. Key updates included centralising IT management, restructuring operations, forming a dedicated security operations (SecOps) team, and conducting company-wide training.

Blue Connections IT conducted rigorous testing of its disaster recovery protocols throughout the process, documenting, testing, and continually refining these practices. This emphasis on practical, actionable improvements underscored the organisation’s commitment to implementing real-world security measures rather than relying solely on theoretical compliance. The formalised documentation and structured exception handling processes developed during the certification provide a solid foundation for ongoing improvements.

Cameron Crofts said, “For some businesses, ISO/IEC 27001:2022 certification is a compliance exercise. For Blue Connections IT, it was an opportunity to implement operational improvements that deliver lasting value, such as formalising vendor management and strengthening processes for handling cyber events. These measures are not just about meeting today’s challenges; they’re about preparing the company and its entire supply chain for the future.”

The certification also underscores a cultural shift within Blue Connections IT, with employees across all levels gaining a heightened awareness of security from their involvement. Staff members across every department played a vital role in embedding security into daily operations, from properly securing devices to engaging in structured training. This collective effort has helped foster a stronger, security-conscious workplace culture.

ISO/IEC 27001:2022 certification provides assurance to Blue Connections IT’s clients, partners, and stakeholders that its data and systems are managed according to the highest international security standards. It also positions the organisation to meet tender requirements and adapt to the growing focus on supply chain security.

The 2022 ISO standard introduced a stronger emphasis on supply chain security, requiring businesses to thoroughly assess and formalise relationships with third-party vendors. Blue Connections IT has embraced this requirement by developing detailed processes for managing vendor relationships, ensuring that all suppliers meet stringent security criteria. These measures protect the company’s operations while strengthening the resilience of its ecosystem.

The achievement reflects Blue Connections IT’s broader focus on continual improvement and proactive risk management. The organisation has introduced quarterly senior management reviews to strengthen its security practices in response to emerging threats. Its dedicated SecOps team continues to evolve and play a critical role in driving these efforts forward.

Gordon Brownell, chief executive officer, Blue Connections IT, said, “Earning ISO/IEC 27001:2022 certification is a testament to the extraordinary team effort across the business. It demonstrates Blue Connections IT’s shared commitment to building a culture of security that extends beyond compliance. Every department played a vital role in meeting the rigorous requirements and contributing to a strong security posture while delivering ongoing value to clients.”

Blue Connections IT plans to pursue additional certifications to further strengthen its security framework and support its clients’ security objectives with its ISO/IEC 27001:2022 certification now in place. This milestone reinforces the company’s commitment to trust and resilience amid the unpredictable ripple effects of digital acceleration.

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About Blue Connections IT

Blue Connections IT is a leading Australian-owned provider of best-in-class IT solutions and managed services. With expertise spanning the entire IT lifecycle, the company designs, procures, implements, services, and manages comprehensive technology solutions for some of Australia’s best-known organisations as well as businesses undergoing exciting phases of growth.

Blue Connections IT is committed to creating a sustainable value chain and operating ecosystem by partnering with like-minded organisations equally dedicated to achieving a sustainable future. The business leads by example, showing its care for the environment through its actions and partnerships.

Learn more at https://www.blueconnections.com.au/