17 March 2025 – Logicalis, the leading global technology service provider, has released its 11th annual CIO Report 2025, revealing that organisations in Asia Pacific (APAC) are increasing their technology investments to drive new revenue streams. The report, based on a survey of 1,000 global chief information officers (CIOs), including more than 300 from APAC, finds that CIOs are taking on a larger role in business strategy, with many now regularly reporting to the board on return on investment (ROI).

Lee Chong-Win, CEO, Logicalis Asia Pacific, said, “Technology is no longer just an enabler; it’s a catalyst for growth, innovation, and competitive advantage. In 2025, 96 per cent of organisations in APAC are investing in technology to create new revenue streams, with CIOs playing a critical role in ensuring these investments drive tangible ROI.
“Logicalis’s 2025 CIO Report highlights this expanding mandate. The research reveals how technology leaders are moving beyond traditional IT alignment to actively shape their organisations’ futures. From leveraging artificial intelligence (AI) and optimising cybersecurity investments to integrating sustainability initiatives for commercial advantage, CIOs are now driving business-critical transformation.”

The rapid emergence of new technologies is accelerating this shift. The report shows that almost all organisations are exploring how next-generation technologies can specifically support commercial growth. This trend shows no sign of slowing, AI (65 per cent), machine learning (ML) capabilities and private 5G (54 per cent each), and Internet of Things (IoT) (50 per cent) initiatives among the most widely adopted emerging technologies over the past 12 months.

Despite these investments, realising value remains a challenge. While 86 per cent of CIOs report growing pressure for technology to demonstrate tangible business impact, many (66 per cent) acknowledge that their next-generation technology investments have yet to deliver anticipated returns. As the gap between balancing investments and realised value intensifies, CIOs remain optimistic about the potential of these technologies.

Lee Chong-Win said, “The APAC technology market continues to grow, presenting both opportunities and complexities. The vast array of available solutions can lead to inefficiencies, making strategic partnerships essential. CIOs seek trusted advisors who understand their unique business objectives and can help them navigate this landscape effectively.
“Logicalis’s findings also show that CIOs in APAC face greater pressure to deliver quick wins than their global peers, yet they remain highly confident in their ability to balance short-term gains with long-term success. They are proving the value of technology as well as redefining its role in shaping the future of business across the region.”

Still, most (86 per cent) APAC CIOs face growing pressure to demonstrate the business impact of their technology investments. CIOs must continue to navigate business-critical objectives while considering innovations that support future growth. Despite unprecedented spending on security solutions, 91 per cent experienced cybersecurity incidents in the last 12 months with 53 per cent enduring multiple breaches, raising questions about the effectiveness of security spending.

One area delivering tangible financial results is the integration of environmental technologies. APAC CIOs are seeing direct financial benefits, with 94 per cent reporting gains and 60 per cent describing the impacts as significant. Investment in environmental sustainability initiatives continues to grow, with 96 per cent of organisations in APAC prioritising these initiatives over the past 12 months.

While most APAC CIOs are confident that their IT spending is yielding a return, many (91 per cent) believe there is room for improvement. As challenges around complexity, resources and performance visibility remain, the report highlights the importance of building strong technology partnerships to help CIOs meet this changing landscape, alleviate pressures, and unlock value.

Other key findings from APAC CIOs

• 96 per cent are investing in technology to create new revenue streams
• 96 per cent are exploring how next-generation technology can support commercial growth
• 98 per cent are confident their IT spending is yielding ROI
• 87 per cent report growing pressure within their organisation to ensure ROI from AI
• 91 per cent experienced cybersecurity incidents in the past year
• 53 per cent faced multiple cybersecurity breaches
• 81 per cent say the volume of breaches increased or remained the same
• The most reported cyber incidents were:
  • malware and ransomware (41 per cent)
  • data breaches, AI-driven attacks/compromises (both 35 per cent)
  • phishing and deepfakes (both 34 per cent)
• 96 per cent are increasing investment in environmental sustainability initiatives and/or technologies
• 96 per cent think IT is core to achieving their organisation’s sustainability goals
• 95 per cent have set clear targets to reduce carbon emissions from their IT environment.

For more information, and to read the full Logicalis CIO Report 2025 for APAC, visit https://www.ap.logicalis.com/cio-report 

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About Logicalis

We are Architects of Change™. We help organisations succeed in a digital-first world. At Logicalis, we harness our collective technology expertise to help our clients build a blueprint for success, so they can deliver sustainable outcomes that matter.

Our lifecycle services across cloud, connectivity, collaboration and security are designed to help optimise operations, reduce risk and empower employees.

As a global technology service provider, we deliver next-generation digital managed services, to provide our clients with real-time visibility and actionable insights across the performance of their digital ecosystem including; reliability, user experience, security, economic performance and sustainability.

Our 7000+ ‘Architects of Change’ are based in 30 territories around the globe, helping our 10,000+ clients across a range of industry sectors, create sustainable outcomes through technology.

Logicalis has annualised revenues of $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific, and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $5.1 billion.