When a cyberattack hits, most organisations think the real battle is all technical. They’re wrong. According to Lisa Black, Director of Public Sector at Aeon Nexus, the real collapse often starts long before systems are restored and it has nothing to do with code. “Threat actors exploit confusion more than code,” Black said. “The loss of confidence in an organisation moves faster than any malware.” Ms Black laid out a the reality that’s facing governments, corporations and critical infrastructure providers in 2026. Pretty much, many organisations still fundamentally misunderstand what a cyber crisis actually looks like once it begins. And when panic sets in, leadership and not technology becomes ...