If you’ve been leading critical infrastructure for a while, you’re no stranger to control rooms. You’ve seen your fair share—some meticulously designed for efficiency, others falling short of expectations. You know the ones: cramped spaces with lighting that’s either too harsh or too dim, screens that clash with the ambience, desks haphazardly arranged, a corner reluctantly repurposed as a managers office, and, of course, the infamous chair graveyard lurking in the far corner. Expanding our Connected World More and more technology now drives our built environment—from the electricity grid that powers people’s homes and businesses, to transport networks that support population movement, and even the waterways...