Rachael Greaves is a records and information management thought leader, who designed the Castlepoint command and control product. Rachael has consulted on large-scale records, security and audit projects in government and regulated industries with complex integrated environments, and developed Castlepoint in response to the tension seen in organisations between compliance, usability, sustainability and cost. Rachael is a Certified Information Professional (CIP), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Data Privacy Systems Engineer (CDPSE), and is certified in project, change, and records management. With a cultural anthropology and linguistics background, Rachael brings ethical, global and sustainable practices to the sector. Her innovative technology concept has transformed the compliance and risk management outcomes of multiple organisations, by automating the application of complex and multi-layered regulatory obligations to their data holdings. Rachael’s mission is to improve outcomes for citizens and stakeholders by helping governments and organisations to provide better, more accountable services.