Tales Sian Lopes is the Managing Partner and the Head of Financial Services for Australia and New Zealand at digital business transformation company Publicis Sapient. Based out of Melbourne, Tales works closely with financial sector clients to support and further their business growth and digital transformation by designing customer-centric products and services. Tales has 24 years of experience in business advisory and delivery of large-scale transformational programs and projects across Australia, Europe and Latin America. He has worked with clients across several industries such as financial services, telecommunications, retail and utilities. Tales is a subject-matter expert in: • Banking • Credit and Collections • Risk and Compliance • Anti-Financial Crime Compliance/AML • Change Management • Digital and Data Transformation