As a leader, Carol's focus is building engaged teams, creating a strong ‘service’ culture and delivering outstanding commercial results. She prides herself on her ability to build authentic and productive working relationships with a wide range of stakeholders and is driven to make a positive impact to both the organisation and the customer experience through clear strategy and strong governance.
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Dec 12, 2022 | FinTech
First party fraud is not a novel concept or challenge for financial institutions. However, due to a unique blend of market forces and downwards pressures on Australians, it is likely to undergo a significant evolution over the next 12 months. To successfully manage...
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